Shaping the future together

Privacy Notice

How we Use Your Information

This privacy notice tells you what to expect when the Hair & Barber Council collects personal information. It applies to information we collect about:

  1. Visitors to our website
  2. People who contact us via e-mail or phone
  3. People who use our services
  4. Current and former employees or people who apply for jobs
  5. People who contact us about our privacy or data protection

1. Visitors to our Website

Our website is hosted by UK2.net When someone visits the Hair & Barber Council website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by the Hair & Barber Council website

Cookies are only used on our website to facilitate Google Analytics and to store user inputted data to enable the site to give the best user experience.

Security

Firewalls and anti-virus technologies are used to protect the data we hold. Only authorised staff at the Hair & Barber Council have user names and passwords needed to access our data.

Blog and 3rd party advertising

The Hair & Barber Council’s Blog is part of our website platform and does not use a third-party provider. No 3rd party advertising networks are hosted within our website.

2. People who contact us via e-mail or phone

Phone

When you call the Hair & Barber Council we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness.

e-Mail

We will monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

3. People who use our services

We have to hold the details of the people who have requested a service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have requested to attend one of our events to find out if they would like to become members. Below we give details of how we use your personal data to provide specific services:

Newsletters

As part of its service the Hair & Barber Council sends out regular newsletters to all its members. Each contains a link that enables the recipient to unsubscribe for future newsletters.

Hair & Barber Council Events

Events may be attended by both members and non-members. Non-members must register their contact details and make any payments necessary prior to the event.

After the event, any non-members will be contacted once to ask if they’d like to become members of the Hair & Barber Council.

Marketing offers

From time to time the Hair & Barber Council sends 3rd party marketing offers to its members. These are only sent to members who have given their consent. Each e-mail contains an opt out link that enables you to unsubscribe at any time.

Your Rights

Under the Data Protection Act’s 1998 and 2018, you have rights as an individual which you can exercise in relation to the information we hold about you.

You can read more about these rights here:

https://ico.org.uk/your-data-matters
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Complaints or queries

The Hair & Barber Council tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice does not provide exhaustive detail of all aspects of the Hair & Barber Council’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

If you want to make a complaint about the way we have processed your personal information, you can contact us at [email protected]

Access to personal information

The Hair & Barber Council tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998 and 2018. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request to the Hair & Barber Council for any personal information we may hold you need to send the request by e-mail to [email protected] or in writing to the address provided below. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us at the above address.

Disclosure of personal information

The Hair & Barber Council only shares your data with 3rd parties where it is necessary to do so to deliver our services to you. Those third parties are not permitted to use the data for any other purpose. You can also get further information by contacting us at the address below on:

  • agreements we have with other organisations for sharing information;
  • circumstances where we can pass on personal data without consent for example, to prevent and detect crime and to produce anonymised statistics;
  • our instructions to staff on how to collect, use and delete personal data; and
  • how we check that the information we hold is accurate and up to date.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Security

Our Website, Systems and Data are protected by using antivirus software.

Data are protected on our systems by using passwords which only the staff at the Hair and Barber council and an individual at an IT company which maintains our computers. Passwords are changed on a regular basis.

Data are protected by using passwords to 2 computers known only to member of staff at the Hair & Barber Council, these passwords are changed on a regular basis.

Jurisdiction of data processing and storage

No data are stored or processed by the Hair & Barber Council or its data processors outside of the EU.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 26/02/2021

How to contact us

If you want to request information about our privacy policy you can email us or write to:

Susan Scott
30 Sydenham Road
Croydon
CR0 2EF

[email protected]